Terms of service
OVERVIEW
Welcome to Open Wall Studio! The terms “we”, “us” and “our” refer to Open Wall Studio. Open Wall Studio operates this store and website, including all related information, content, features, tools, products and services in order to provide you with access to our products and services (the “Services”). Open Wall Studio is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, colours or product appearance may differ depending on your screen, device, and display settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they appear on screen.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Open Wall Studio reserves the right to accept or decline your order at its discretion. Your order is not accepted until we confirm acceptance and payment has been processed.
Please review your order carefully before submitting. Once accepted, we may be unable to accommodate cancellation requests.
Your purchases are subject to return or replacement solely in accordance with our Refund Policy.
You represent and warrant that purchases are for personal or household use only and not for commercial resale.
SECTION 4 - PRICES AND BILLING
Prices and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and confirmed.
Unless otherwise stated, prices do not include taxes, shipping, customs duties, or import charges.
You agree to provide accurate and up-to-date billing and payment information and authorise us to charge your selected payment method for all amounts due.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processes, or events beyond our control.
Once products are transferred to the carrier, risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on the Services, including images, text, graphics, logos, and design, is owned by Open Wall Studio or its licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial use only. No content may be reproduced, distributed, or used without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available”. We have no control over and assume no responsibility for such tools.
SECTION 8 - THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content or practices of third-party sites and access is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Open Wall Studio is powered by Shopify. Any purchases you make are made directly with Open Wall Studio, not Shopify. Shopify is not responsible for any aspect of transactions between you and Open Wall Studio.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy.
SECTION 11 - FEEDBACK
If you submit feedback, you grant us a perpetual, royalty-free license to use it for any purpose without obligation.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors and update information at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful, abusive, or harmful purposes, or in violation of any laws or intellectual property rights.
SECTION 14 - TERMINATION
We may terminate access to the Services at any time. Obligations incurred prior to termination survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind, except where prohibited by law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Open Wall Studio shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Open Wall Studio and Shopify from any claims arising from your breach of these Terms.
SECTION 18 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Open Wall Studio.
SECTION 20 - ASSIGNMENT
We may assign these Terms without notice. You may not assign without our consent.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You and Open Wall Studio agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@openwallstudio.com.
Open Wall Studio
Flat 4 Millbrook
Woodford Road
London
E18 2EB
United Kingdom